I’ve recently changed from Utilita - a prepayment meter that was there when I moved there to Bulb. Bulb says they would handle the full switch. However, my gas has turned off and says its over emergency credit limit. I’m not topping up a meter with Utilita that I don’t pay for as I pay direct debit and frankly I can’t afford to top it up. I need my gas meter sorted immediately as have no heating and hot water. However, the phone line is only open weekdays and it’s now the weekend! Tried emergency numbers and all says Bulb need to sort the fault but how am I supposed to get them this weekend! Tried emailing and online chat today and no answer! Someone please help me. I can’t have no gas for a full weekend
Replied on your duplicate thread.