Help

I’ve just swapped to bulb and my electric is fine but my gas is still using my old supplier and I’ve had my gas cut off when will you be supplying my gas

I’ve just swapped to bulb and my electric is fine but my gas is still using my old supplier and I’ve had my gas cut off when will you be supplying my gas

Are you on a prepayment meter, otherwise regardless of your switch to Bulb the gas shouldn’t have been cut off?