High annual estimates

Hi I’ve just received my end of year estimate of my energy consumption.which seems extremely high. I have raised this concern with a member of your team on several occasions. I wished to get this resolved.
many thanks
Paul Ives

Hi I’ve just received my end of year estimate of my energy consumption.which seems extremely high. I have raised this concern with a member of your team on several occasions. I wished to get this resolved. many thanks Paul Ives

You should be able to resolve this yourself.

Assuming you have submitted regular readings to feed into your bills, then you just need to add the energy used for all your bills over the last 12 months. This will be as accurate as you can get.

Hi there @Paulives it looks like one of my colleagues is looking into this for you, hopefully we’ll be able to get it resolved. I believe that there was some discrepancy with your meter reads, fingers crossed we’ll be able to get you a more accurate statement soon.