Hi we are going on holiday tomorrow for two weeks and our meter reading day is bang in the middle of our break.is it ok to submit readings today or should I leave it till we get back? Thanks!
Hi @terri4230 we can accept your first readings within 5 days either side of your switch date.
If that doesn’t work for you, we’ll use estimated readings from the industry. If these turn out to be inaccurate we can always dispute them with your old supplier. So definitely submit some on your return.