How accurate is the app?

Im wondering how accurate Bulbs app is. If its accurate then Bulb are ripping me off as the bills are higher than the app is showing. Keep trying to contact Bulb but there doesnt seem to be anybody on customer service anymore, i guess they know they can take the p##@ as nobody can switch
If i could afford to go off grid i would

Hi @Nikki76 :wave:

Our usage graphs are in beta mode, so offer an indicator to your usage but are not 100% accurate.

If you want to check up on your usage and what you’ve been charged, we generally say that the meter readings themselves are most important. We always bill to a reading at the start of the billing month and again at the end to make sure we’ve got the right consumption information :bulb:

Best,

Jenny :star: