Can you please contact me so that I can advise you of a bereavement? My email address is ****** and my mobile phone number is *******
I’m very sorry to hear about the circumstances of your query.
Possibly you may not have realised this is Bulb public community forum and you may find it more personal if you contacted the Bulb team direct, during working hours, Bulb’s contact details can be found at: https://help.bulb.co.uk/hc/en-us/articles/115001240291-How-can-I-get-in-touch-with-Bulb-
Due to the public nature of this forum it maybe appropriate for your to remove your personal details to prevent any spamming?