How do I change my payment amount?

You’re welcome to change your monthly payment amounts to whatever suits you. The one we set for you is what we think you’ll use based off our quote for you, but you’re welcome to adjust it.

You can change your direct debit by heading to your Bulb Account. Click on “Payments and Statements”, and then “Payment Settings”. On this page, you can also change your payment details, your payment date and make a one off payment.

Alternativley you can call us on 0300 30 30 635 and we can change it for you. If you’d like, we can change your payments to come from a debit card instead. We think they’re a much better method than direct debits.

The bulb app does not seem to allow you to change monthly payment.

Hi @JackD,

That’s correct - payments cannot currently be changed in App - it’ll have to be done via the website at https://account.bulb.co.uk (or click ‘Sign in’ in the top right corner) to do it. The website is mobile compatible so it should work on your phone.