How do I get a copy of the email bulb sent me 19/2/2016 with initial instructions, which I have lost

I have inadvertently deleted the introductory email to me. I am due to be changed over on 18/3/16. How do I get another copy of the introductory bumf?

Hi @tonyh2

We’ll get another one sent over to you. You’ll see a nice new copy of lovingly crafted bumf land in your inbox soon.

PS: It might take a little while to come through, it won’t necessarily be instant.