How do I read my smart meter?

Hello, I am really not sure if I’m reading my smart meter right. I placed in details and it said it wasn’t what they were thinking it would be for gas and electric. I have uploaded a picture so I hope that’s ok? My smart metre doesn’t have a keypad so instructions don’t help me.

Can’t see the photo.

Hi @Dk165 , I quickly searched for the pictures you send and you are actually looking at your “in-home display”, which is different from your smart meters. The in-home display is the small tablet that normally communicates with the smart meters, which are the big physical meters that are connected to your cables/pipes. If you walk up to those physical meters, you can follow this link to read how to check your readings on the meters themselves: https://help.bulb.co.uk/hc/en-us/articles/115001232832-How-do-I-read-my-meter-. :slight_smile: