How do I stop marketing emails


I’ve looked in account settings but can’t see any marketing preferences to set. All I want is emails about my electricity supply, not how I can attract more customers.

Hi @human

Simply click ‘unsubscribe from this list’ at the bottom of the email. Not all emails have this option because we’re required by the energy regulator to send key communications.

For example, we’ll still need to let you know that we’re taking payment each month and send monthly statements.