My wife who is account holder does not no how to upload her benefit documents for warm home discount and her benefit letters say Irene Catherine bissett does this mean she will miss out on warmhome discount
I would suggest you speak to Bulb during working hours, their contact details can be found at: https://help.bulb.co.uk/hc/en-us/articles/115001240291-How-can-I-get-in-touch-with-Bulb-
This is public community forum and the Bulb team are best placed to answer your query.
Please be careful about posting any personal information here.
@Rangers1690 You are able to post the documents if you cannot get them uploaded but we will need to go through the form with you over the phone. Give us a call on 0300 30 30 635, from Monday to Friday (9:00am to 6:00pm) and we can try and sort this for you.