How does a new tenant pay the bills without a log in

I’ve recently moved into a new place which already had Bulb energy there but I’m not able to get my log in details so as to start paying the bills. How do I move forward with this.

Hi there @sumir_kakkar if you could give us a ring on 0300 30 30 635 from 9:00 to 18:00 Monday to Friday we’ll get you set up with an account and a payment schedule and everything. If you have the date you moved in and the readings you moved in on to hand we’ll also make sure that the readings we’re billing you to are accurate