Hi there, I’ve just switched and been told I have £50 credit, but a payment of £48 has just been taken from my account. How does that work?
Bulb use the de-facto standard system of a supplier account into which you make regular monthly payments, and your energy usage is debited from this account. Think of it like an extension of your bank account. Your referral credits get paid into this account just like your regular monthly payments.
Your monthly payment is £48. This will be credited to your account, along with your £50 joining credit. So your Bulb account will now have £98 of credit in total, waiting to be spent on your energy usage.