How long has it taken you to receive excess credit back from bulb?

Hi guys,

Just wanting to know what people’s experiences are of getting your excess credit back? I requested my credit back 11 working days ago and still not received even though i was given a time period of 5-10 working days so curious what other people’s experience is.

Thanks in advance

Having requested it over the phone, it took less than a week for me.

Having requested it over the phone, it took less than a week for me.

hmm interesting, I emailed again to chase them and they said I have to wait another 48 hours which is annoying, given its over £100. Thanks for the comment :slight_smile: