Is it OK to submit reading once a quarter for example?
Hi @tony5410 we ask our members for readings once a month so we can make sure we are only billing you for the energy you use. This makes it cheaper for you and for us! You can submit readings every quarter, but it means we will bill you to estimates at the end of each month. While we try and make these as accurate as we can, we prefer to use real readings to calculate how much you’ve used