We’ve been looking at frequently asked questions on the Bulb Community, and one big one around this time of year is moving home. So here’s a step by step guide on how to let us know if you’re moving in and out of properties supplied by Bulb.
You can do this in your Bulb account without needing to get in touch with us.
If you’re moving out of a property supplied by us, all you need to do is head to your Bulb account and click ‘Move out’ in the top right corner.
You’ll then be asked to provide the following information. If you don’t know who’s moving into the property after you, that’s fine.
Your move out date is the date your contract ends, rather than the date you physically move out of the property.
You’ll then be asked to supply your final meter readings. If you need any help getting your final reading, there are help articles included on the page.
Once we’ve received this information from you, you should receive your final bill within 2 weeks.
If you’d like us to supply your new property, then you’ll need to start a new switch to us. If the new property is supplied by us already, then you just need to complete the Moving in process outlined below!
If you’ve moved in to a property supplied by us, you may have received communications in the post addressed to The Occupier. All you need to do is follow the link to https://bulb.co.uk/moving-in/.
Note: even if you’re planning on switching away to another supplier, there’ll likely still be a window where the property is supplied by Bulb as switching takes 21 days. Providing your move-in details can help us settle up for this period more smoothly.
You can find your address by searching the property postcode here:
Our Moving in form will ask you to provide some details, including the date you became responsible for the property. Please note this is the official date you took over the property, rather than just the day you moved in.
You can also provide your first meter readings for the property here.
Once you’ve completed this form, you should receive an email inviting you to sign in to your account.
If you have any questions at all about our Moving processes, feel free to get in touch with us below. We can help with all Moving-related queries - except maybe the packing and unpacking part.