How to pay my bill

Can anyone help me please? I’m going around in circles trying to pay my first bill.

Unless the process has changed when you joined BUlb you would have been asked for bank details to set up a DD. If so then Bulb will collect any money due via your DD.

Hi @walker.heights,

Thanks for posting and welcome to Bulb’s community!

What kind of meter do you have?

You can typically pay for your energy in two different methods with Bulb depending on your meter type. Either you pay via a key and card or online by topping up your meter to keep your power on, or via direct debit each month if you have a credit meter.

I’ve sent you an email so we can check on your account, let me know if there’s anything else I can help with there.

Freya @ Bulb