We wanted to let you know how to reach us over the holidays
Our phone lines will be available for emergencies or members who need extra support. Click here for more information about what to do in an emergency.
Our holiday opening hours are as follows:
24 December: online chat until 6pm, phones until 5pm
25 to 28 December: closed except for emergencies
29 to 31 December: online chat until 6pm, phones until 5pm
1 to 3 January: closed except for emergencies
We hope you all have a merry christmas, and can’t wait to see you all again in 2021!