Huge gas bill

Ive just submitted my meter readings and it looks like I am faced with a huge gas bill, my estimated meter reading meter has just rolled round the clock. Current estimated reading is 0013, meter says 9968, so after putting in my meter readings its trying to charge me for 9955 units of gas… Help!

Ive just submitted my meter readings and it looks like I am faced with a huge gas bill, my estimated meter reading meter has just rolled round the clock. Current estimated reading is 0013, meter says 9968, so after putting in my meter readings its trying to charge me for 9955 units of gas..... Help!

I would suggest you contact the Bulb help desk first thing today (i.e. Monday) you have posted a customer forum?

Out of interest before you entered your meter reading of 9968 did you check what the previous (i.e. estimated) reading was showing.

In hindsight you could have entered your meter reading as 0014 and then next month entered the actual meter reading assuming it is greater than 0014.