huge gas november gas price increase.

Looking at my November Bulb account email I noticed that the unit gas price had increased from the 10th far more than I had ever experienced.
It was over 30%. I telephoned Bulb . The operator confirmed the increase.
Am I the only customer who has noticed this significant change. Or am I wrong.?

Everyone noticed the change 60 days before it came into effect, when we read the notification that you ignored.

Everyone noticed the change 60 days before it came into effect, when we read the notification that you ignored.

Aren’t you clever then!

Aren’t you clever then!

Don’t need to be clever to pay attention?