Why do I automatically get logged into the Community Page? I want to submit a meter reading and it won’t let me… arghhhhh!
There is a technical issue at the Bulb end which they don’t seem able to rectify, this is an ongoing problem reported here on a very regular basis.
So frustrating as am meant to be switching tomorrow and can’t give them a reading.
https://account.bulb.co.uk/ try web or phone DEFINITELY do not email as you will be a great gran many times over by the time they reply, if at all, sorry to be the bearer of such glad tidings(tongue very firmly in cheek)
If it hasn’t sorted then take a picture of the meter readings that is date stamped for reference in case it is required at a later date.
Just had exactly the same thing! I’ve been unable to submit my meter readings and I am hoping it is a temporary fault which will be resolved shortly.
you will have to go here and get your account reset, don’t email