I can’t submit my electricity reading

I’m trying to submit my electricity reading as it seems to require a decimal point but the keypad has none how do I submit my readinng

Just enter five digits. Ignore the decimal point and anything to the right of it.

@Johng, if your meter does not show a decimal point, just input a zero after the decimal point when submitting a meter reading.

I’m trying to submit my electricity reading as it seems to require a decimal point but the keypad has none how do I submit my readinng

Hello @Johng - I hope @mowcius and @198kHz cleared things up for you. If not, we’re on hand to help. We have a handy meter reading guide here. You can always send a picture of the meter to hello@bulb.co.uk too and we can enter it for you.