I can't log in.

Logging in is nice and simple, just use the email address that you signed up with and your password.

I can’t remember my password
Don’t worry. You can choose a new one by going to https://my.bulb.co.uk/auth/forgot. We’ll then send an email for you to verify it.

I never chose a password
If you joined through a switching site, like Uswitch, then you might have missed the email from us asking you to choose a new password. You can still log in, just set one up by going to https://my.bulb.co.uk/auth/forgot.

I can’t remember my email address
Not to worry. Give us a ring on 0300 30 30 635. We’ll ask you some quick security questions and then help you get back online.

If you’re still having trouble, get in touch with us on 0300 30 30 635 or help@bulb.co.uk and we’ll have a looksie into it for you.