I can't see where/when my £50 referral credit has been added to my account.

Is this normal?

hey @ewan8631 our system shows that you signed up directly through our website, not someone’s link. Is this incorrect? Or are you referring to a friend signing up using your link?

When I signed up through my friends link there was some sort of problem with my supplier switch which means the link didn’t work. When I rang up to enquire about the problem I was told that the £50 would be still be applied.

Thanks for chasing this with us @ewan8631 - we’ve checked and applied your credit. Thanks again! :3

Thank you both! Great service as always!

The same thing has happened to me! I followed the referral link and it went through perfect. But now that I’ve switched… And it has completed, still nothing.