I had money in my account and it's gone

Morning,
could somebody please phone me or email me I had £490 plus in my account I just checked the app this morning now I owe you £1,590, how’s that possible in 1-month and I live on my own
I was looking to get a refund as been furloughed???

2 posts were merged into an existing topic: Money gone,now owe you £1590?