, I’m in credit with my account and due a refund how long does this take?

I closed my account to move to another provider 2 months ago, I’m in credit with my account and due a refund how long does this take and why isn’t there a customer service number

I closed my account to move to another provider 2 months ago, I’m in credit with my account and due a refund how long does this take and why isn’t there a customer service number

There is a customer service number:

  1. Click the Help button at the top of this page, when you are on the help page scroll down the bottom.

  2. Details are also on statements

@katgillespie We have not received a reading from your new supplier yet. We have chased this up from them and can send a bill as soon as we have received.