Hi, I’ve just signed up with you and have received my info to tell me you’ll start supplying my energy on 7th April. I need that date to be 30th April, so that I don’t incur any charges with my current energy provider. How can I do this please? Thanks, Simon
Hi Simon, you won’t incur any charges because you are leaving your contract within the last 49 days. If you are charged any exit fees, assuming you are on a domestic supply contract, we will refund any fees you have to pay. If you would prefer to stay with your current supplier until the 30th April just let me and I can change your switch over date.
Hi James, thanks for getting back to me. I’ll leave it as it is then and keep an eye out for any charges! Simon