I require a statement

I have had nothing taken off my account since last April, all my account shows is my direct debits being taken every month and totalling up. Every month they send the usual email saying we think you should increase your monthly amount, but until I actually know how much my bill is going to be I don’t see any point. When I contact them they just send me an email saying "your account is In credit by ££££, I can’t get through to them :roll_eyes:

A post was merged into an existing topic: I haven’t received a statement