I signed up to bulb

I signed up to bulb at 1430 today and havent had an confirmation email all I got was first payment be taken out on 1st April.

Face

I signed up to bulb at 1430 today and havent had an confirmation email all I got was first payment be taken out on 1st April.

That seems totally different to when I joined Bulb.

On the day I joined I received a welcome email to say when my switch was to take place with details of what to expect at various times between joining and the switch. A Welcome pack was also attached to the email,