I’ve been trying to book a smart meter installation and it’s been impossible to do so because the system always throws an error

I’ve been trying to book a smart meter installation and it’s been impossible to do so because the system always throws an error.

Hey @anjum.mulla and welcome to the community :wave:

It looks at though you already have a smart meter for the property linked with this email address. Do you have a second property?

– Robyn :bulb:

Dont bother. Today is my third attempt to get anyone from bulb to show up and install a smart meter. Been trying to do this for 3 months now. They dont seem to care.

Hi @cliff

I’m sorry for the delay getting back to you, and for the issues you’ve had with trying to get a smart meter installed.

I can see you’ve now successfully had the smart meter installed and we’re receiving regular readings. You’ve also been credited for the previous failed jobs.

If you have any questions about your new meter set up please let me know.

– Meg :bulb:

I’m trying to swap to the EV tariff, its been 2 weeks since my smart meter but its still not letting me?