Tired of sending emails and being ignored, my account is in credit by £513.34!!! I want £400 back please. This will no doubt be ignored too but if thats not he case then can someone please contact me???
Bulb don’t look at this community much, and as you’ve discovered they also take a long time to respond to emails. Can I suggest phoning them or using the webchat? Realtime communication tends to have better success.
Cheers, gonna give them a call, it’s a lot of money right now!
And change your standing order to £5 for a while?
All sorted, very qucik phone call, why I did not do that in the first place is beyond me but yes, great suggestion to do that too.
Glad to hear it’s all worked out!