If you are a Bulb customer don’t you already have a direct debit set up with them?
Some people have been setup with card payments initially. When I joined, I was setup with a card payment initially, then I phoned Bulb and got them to change to direct debit.
My account is £79.51 in debt. I want to pay my bill and set up a direct debit. This is apparently not straight forward with Bulb if your working hours mean you can't call between 9.00am and 9pm on a week day - which I can't. I am very frustrated!
The website is hard to navigate and doesn’t have obvious headings like ‘pay your bill.’
Are you able to login to your Bulb account? The payments details are within your account, and the payments are taken monthly.
(I’m only a customer)