IHD does not show gas used in £

IHD shows electricity used in £. Gas usage in £ is blank but IHD will show gas used in Kw if this option is selected so presumable cost information for gas is not available to IHD

@Selsey Hi there! Please could you try this IHD reset https://account.bulb.co.uk/dashboard/smart/ihd-issues. It should hopefully resolve the issue you :slightly_smiling_face:

IHD was reset about a week ago as requested by Jim when trying to resolve this problem. there was no change to IHD display

Sorry to hear this. I’m going to escalate this issue to our smart team as I’ve not heard of this problem before. I’ll get an email to you as soon as possible :slightly_smiling_face:

I did an IHD reset. The IHD now shows gas used in £.

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Fab, glad that’s all sorted :+1: