IHD losing Wifi

Hi there,

Several times each day the IHD6 loses wifi connection, my STEC sometimes shows gaps of up to 20-30 minutes at a time. I don’t suppose it is a big issue, but is there anything I can do to prevent this happening? The IHD displays excellent wifi signal and the rest of my devices stay connected so I am confident the issue is localised to the IHD.

Many thanks in advance,

If you have had the IHD for less then a week, leave it. It will likely attempt to switch channels if there is inference between the ZigBee 2.4GHz and the WiFi 2.4GHz. if that doesn’t work, Try manually changing your wifi channel in your router’s settings. If that doesn’t work also, one thing that worked for me was to separate the wifi bands of the router, though this varies from model to model.

Thanks for the suggestions, the bands on our WiFi are already separated but I guess I’ll just have to leave it longer!

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