IHD meter shows gas not electricity

As per other older posts, my meter just installed shows only gas. Waited 24 then 48 hours. Called Bulb, no answer. Manual is a joke. Tried to reset and follow all instructions from Community. Nothing works. The meter just hangs. Screen shows gas use only but now this screen has crashed. Power button has no effect. I have recommended Bulb 4 times. Never again. Behind the comic sans tone of voice marketing is terrible customer service and useless products.