Boys & Girls @ Bulb.
Yes i know this is the same as other people, wanted to reach out to someone in Bulb but don’t see a way of doing it. Rather than jump onto someone else’s post here we go.
Smart Meters Gas & Electricity installed Mon 26th. Electricity appeared for a few hours, then disappeared.
IHD connected to Wifi
Signal to Meter according to IHD - 3 bars.
Gas meter piggy backs off Electric Meter for IHD connection, so no connectivity issues.
IHD refuses point blank to display any Electricity Info. In the Meters section it doesn’t even acknowledge i have electricity on my account. Waiting for CIN apparently also.
Tad disappointed here Bulb. From what i am experiencing, and what i read on here, this roll out is pretty poor. You kept pestering me to install a smart meter. After three cancellations due to Covid, it got installed. Not very smart though are they?
Can you advise how i get electricity on my IHD?
Have rebooted the IHD multiple times
Have let battery run down overnight and rebooted from fresh charge
I have done the “Getting your In-Home Display to show your usage” process on the bulb account page twice now.
Gas on IHD working fine - though readings are on the higher side which i’m monitoring carefully. Electricity - Nada, not a thing.
Lastly can you confirm if electricity readings and gas readings are being uploaded to my account?
Can you advise please.
Many thanks in advance.