IHD not connecting to the meters

My IHD has never worked and since installation in January it has been waiting for the meter reading. I have been through the self-service reset multiple times and it’s still not working.

Does anyone have any idea how to get the IHD to work?

Hi @daniel_s_d_smith :wave:

Welcome to community and thanks for posting.

I am very sorry to hear about the IHD issues that you’ve been having. I’m going to look into this today for you, and send you an email once I have a further update.

Any questions, feel free to get back to me via email.

Take care,

Niamh :bulb: