Hi. Had my Smart Meters installed on the 29th September, but my IHD has never shown anything but the same amount of electricity and gas used (I suspect that they are demo values because it also shows usage going back over the last year).
I tried using the inline help and visited the following page a couple of weeks ago, but there’s been no change.
Looking at the front of the IHD it doesn’t appear to have any signal bats which show connection to the electricity smart meter (my IHD currently sits in the same cupboard as the electricity smart meter).
Looks to me like it’s not paired??
What are the steps to resolve please.