Welcome to community Thanks for your post!!!
Sorry to hear you are struggling with your in home display. I can see on your account it has dropped on the HAN signal. The good news is that your IHD is connected to the smart network, so it should just need a little push to fully connect to your meters and show your usage information. We can send a request from Bulb HQ to your IHD to try and get it talking to your meters again. You just need to fill out a short form with details of the issue in your Bulb account first.
Once you’ve sent that in, we’ll try and fix your IHD overnight, so it should start working within 24 hours. Make sure you keep your IHD turned on, and within 5 metres of your electricity meter overnight. Turn it off and on again in the morning if nothing has changed on the display.
If you need help, we have a guide to connecting your IHD to Wi-Fi.
Let me know how you get on