IHD6 does not disply electricity information

I had a smart meter installation yesterday. When the engineer handed me the IHD everything was in order and working as advertised. He had been gone no less than 10 minutes when an error message appeared “Gas supply disconnected”, but oddly, the gas information is all it displays. The IHD does not display anything for my electricity supply, which is all i really wanted it for. I have googled this to death and found nothing.

9 posts were merged into an existing topic: What to do if your In-Home-Display (IHD) is not working