I'm a bulb customer on 2nd dec

I become a a bulb customer on 2nd dec… do i top up on the 1st to make sure i have gas/electric…or do i wait for the 2nd to top up?

Does this article help: https://help.bulb.co.uk/hc/en-us/articles/360006251851-The-first-time-you-use-your-top-up-prepayment-key-or-card

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Thank you @Allanr i appreciate your help,thats the answer iv’e been looking for

Kind Regards


Hi @woggum, welcome to Community!

Thanks for linking the article @Allanr. The only slight difference is I can see you’re coming over on Smart Pay As You Go, so you can top up online or with the cards you will receive. If you have any issues with this on the 2nd, give us a call on 0300 303 0635.

Let me know here if you have any other questions.

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