Impossible to pay.....

The website is not really useful. I would like to pay my bills but I don t find where… I tried every tab. I go to sign-in and nothing doesn t work (tried with safari and chrome)… Send an email 5days ago to the staff no one answer… Could you guys explain me how to pay… Thank you

The website is not really useful. I would like to pay my bills but I don t find where... I tried every tab. I go to sign-in and nothing doesn t work (tried with safari and chrome)... Send an email 5days ago to the staff no one answer......... Could you guys explain me how to pay........... Thank you

Exactly how is the Web site not useful?

Payment is by monthly Direct Debit nominally paid one month in advance as explained in this Bulb article: How Bulb charges for energy usage – Bulb When you joined Bulb I assume you were requested for your bank details to pay by direct debit?