In-Home Display

When I switch the In-Home display off then turn it on and wait, both the electricity and gas display the amount used. After a few minutes the electricity amount disappears and it says “ electricity data unavailable “. I have moved it nearer to the electric meter, but it still does the same. Any suggestions?

Have a read of the multitude of posts on this Community forum regarding issues with smart meters and IHD. It appears you are in the same boat as many other customers.