Incorrect meter info from old supplier

My old supplier did not amend my meter serial number for 4 years and I can’t give my 1st meter reading as new one is 5 figures ?

My old supplier did not amend my meter serial number for 4 years and I can’t give my 1st meter reading as new one is 5 figures ?

I would contact Bulb direct, click the Help button at the top of this page for their contact details.