Incorrect Reading From Old Supplier On My Account

Hi all,
I have just joined Bulb. I have sent off my meter reading on 25/01/2019. Due to an error on my account, my old supplier has sent a reading from 2016 which is incorrect, this is showing on my account. When I submitted my reading, I had to then send a picture (due to the incorrect meter reading from my old supplier) of the meter which I have done with the correct reading. I had an email confirming this. I would like someone to look at this incorrect reading and sort this issue out if possible. My old supplier was Utilita. I was on their Flexi Pay tariff which meant I wasn’t a pay as you go customer, but I was paying every quarter.



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