Hi , have just received your email that you are going to increase my monthly payment from £73 to £91 a month despite the account being in credit by £106 already.
Ive put the payments back down to £73 as i monitor the way the account runs and if needed will top up if i think it needs it as i had call to do so during last winter.
I think you have a cheek saying that to cover winter payments the account needs to be at least 2 months monthly payment in credit this time next year , ill decide how the account runs not you !!!
Still not happening