I’m a new user and stupidly input red the same reading for both. I’ve since changed my reading, which is a lot lower for electricity, so will it even out or should I call them? I’ve resubmitted he readings but don’t want to cause a huge issue already. Thanks.
Hi Paul, thanks for getting in touch. I have emailed you!
I have got the correct readings as of 17th September now. 19683 for gas and 08818 for electric. I hope you can now amend your records for me.
@paul8884 thanks for sending that through to us, we’ve been in touch with your old supplier to make sure that the starting readings are all correct.