Is anyone responding to emails?

I’m still waiting for a reply to an email to help@bulb.co.uk with a simple question sent on 30th December. Not really acceptable.

I’ve been waiting since December 20th!

Oh dear! I think the Christmas excuse is wearing a bit thin by now

Still nothing, apart from an email asking me how helpful was my email from Bulb! I haven’t had an email from Bulb!!!

Bulb - why is nobody responding to emails!

I’m waiting for a response since the 25th :smirk:

Well I eventually took the plunge and phoned them, pressed the option for a call back, which duly arrived after a few minutes and the operator sent me the information by email that I had originally requested by email. Job done, but actually replying to their published email address would be a good move.

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