Is it possible to reduce direct debit under £42 a month?

My account is £160+ in credit, because I always use less that £42 of electricity per month.
Anyone know if it is possible to reduce my direct debit to anything lower than £42, e.g. £30 ?

Thanks!

Hi @sykesalicia sure thing. You’re very far in credit for the amount of energy you’re using.

I’ve set it to skip your next 3 payments to use up a bit of your credit, and then it will go back up to £20 a month. That should sort it out for you.

All the best,
Will

Thanks so much Will for your fast + helpful response! Once again you guys at Bulb have been amazing :slight_smile:
10/10 - Cheers
Alicia

You’re welcome! Really happy to help :slight_smile: