Is there a mechanism for suggesting IT improvements.

I just gave my first meter reading for joining.
Shortly after I received an email telling me my readings would be sent to my current supplier. Great.

It just struck me, the email would have been more useful if it had told me what actual meter reading had been submitted and sent. This would allay the occasional times when people mix up their readings or mis-align them in the boxes. (Mine were only four digits the entry boxes were five,)

Just a thought.

Simon

(And for those who are good at guessing…see if you can guess who put their meter readings into the wrong boxes.)

This community is the mechanism.

However, given Bulb are currently struggling with the basics like actually making things work, helpful suggestions such as yours will not receive high priority.